Problems or Questions with Update? Post here.

TJS

Thought I'd make a thread for players to post any problems, issues or questions in one spot so hopefully they are addressed faster.

TJS

@Kaz
Our guild is the only guild appearing on the leader board for us.

mimica

@Kaz Challenge leaderboard is broken.

Kaz

Yep, something is wrong! We are looking into that as we speak.

Thank you for letting me know!

TJS

What are the '?' icons for along with special enemies when going to a mission?

I was wondering if this means possible Whispers but I thought they are currently only in the new season missions.

captainjrl

Carl special call not working. I was given the choice between 3 green goblins instead of two.

Kaz

TJS said:

What are the '?' icons for along with special enemies when going to a mission?



I was wondering if this means possible Whispers but I thought they are currently only in the new season missions.

Ops, this wasn't supposed to be there. It's a new event that we wanna try, but it needs some testing still. We are removing it for now.

Basically, it's a new mechanic that adds random walkers to missions (including Metal Heads ). But we want to run it in the future with increased rewards. So yeah, removing it for now! (To fix it, restart the game).

Kaz

captainjrl said:

Carl special call not working. I was given the choice between 3 green goblins instead of two.

On it. The call now is actually better than the one announced, haha. But we are fixing it now!

zeekdog

> @captainjrl said:
> Carl special call not working. I was given the choice between 3 green goblins instead of two.

Agree, I’m a slow so it got me twice.

LucasMcCain

Has something been changed with build points, or how build points appear on the profile page?

SPC_TORRES

Kaz said:

Yep, something is wrong! We are looking into that as we speak.

Thank you for letting me know!

Leaderboards look fine to me

WellyLuga

@SPC_TORRES Haha I love your guild name!

Kaz

It seems that the Leaderboard issue will require a new update (optional probably) to fix it. So it might take some days to get fixed.
Sorry guys!

DrUnpleasant

captainjrl said:

Carl special call not working. I was given the choice between 3 green goblins instead of two.

It's fixed

mimica

@Kaz This shouldn't be happening, right?

TJS

@mimica

No. Restarting your game will fix and you won't see them again.

captainjrl

Kaz said:

captainjrl said:

Carl special call not working. I was given the choice between 3 green goblins instead of two.

On it. The call now is actually better than the one announced, haha. But we are fixing it now!

Any chance I can get my 10 radios back? I'm guessing that my increased chance for Carl cards was not there and it was really a regular 10 radio call.

TJS

@captainjrl

The 10 call only gives two cards so having three to choose from actually made the call better as Kaz mentioned.

The fact you didn't get Carl on your spins doesn’t mean that chance wasn't Increased. I would assume if it wasn't Kaz would have mentioned that.

Jenng

So far I’ve only experienced 2 issues

There’s been a few times of lag with loading the guild features. I clicked every single button in camp to help it load faster. Lol

On my cinema ( maybe because I’ve lost the remote not having used it in so long, but inspired by the chance of GW gas) the ad played outside of the game and then crashed it momentarily.

captainjrl

TJS said:

@captainjrl



The 10 call only gives two cards so having three to choose from actually made the call better as Kaz mentioned.



The fact you didn't get Carl on your spins doesn’t mean that chance wasn't Increased. I would assume if it wasn't Kaz would have mentioned that.

That not exactly what he said. His post is a little ambiguous to me. But if he can confirm that the increased chance of getting the Carl cards was active, then I can accept my poor result.

Pandreq

No 30 gas in the TG shop. Don’t we normally get that every challenge day? Not there for me, anyone else?

TJS

@Pandreq

Mine was there after restock

Pandreq

Thanks @TJS

I’d only just gone on at that point, hadn’t logged on all day - so my store restocked at that point.

I will wait and see if it’s there next time

aafr99

O bought the armor bundle today. It was debited from my card but it did not give me any itens. Instead it appeared an error message.
I pmd Kaz n Suport, but was wodering if it happened to someone else too!

Rhomru

@kaz since the update I have a really big problem, that my account seemed to be mixed up with another user. So both of us sign in on different devices and different apple id's but in the same account. I wrote to support, but what can I do next?

TJS

@aafr99

I bought Morgan's staff and it took a couple of minutes before items popped up. Seemed to be some lagging after the update but it seems to be ok now.

You should hear back from support in the next day or so.They are likely getting many tickets since the update so you might need to be a little patient.

Silverhawk

One of our players can't seem to download the update at all. Other apps were updated, NML was the only one receiving this error. His device memory is only at 40% of 64 GB so that's not an issue. He's cleared his cache and tried a number of other solutions, none of which worked. Anyone else ever have this problem, with either this or other games? Any solutions that don't include erasing his phone completely?

Kaz

@captainjrl I confirm what TJS said. The call was actually better than the one we just added there, haha.

@Pandreq it comes after the restock that happens after 13:00 UTC

@Jenng yep, some problems with ads (of course. :P) Thanks for letting me know.

@aafr99 apparently your issue got fixed by itself. XD

@Rhomru So you and another person use the same account? If so, I would recommend to create different accounts and transfer one of those accounts to another. If they somehow got merged, then I have no idea what's happening, so I'd wait for support to investigate the case.

@Silverhawk mind contacting our support so they can investigate what's happening there?

Thank for all the reports, guys!

MrLucky

We're NUMBER ONE!!!
We're NUMBER ONE!!!
We're NUMBER ONE!!!

Kater_Carlo

What is the update gift this time?

TJS

@Kater_Carlo

Same as usual - 24hr Gas & Double XP Booster

*(also not part of the update gift - 40 GW gas)