Tired of your Beta. We can't play today!

mir

The guys gathered to play. People made plans, and it turns out they spoiled the mood. Can this be fixed now ? The game shows us a pass when everyone has registered for the fight. In support of the game wrote, silent. Gentlemen, what should I do ? @Fluxxx @zbot @Vane

[Deleted User]

start teaching russian swear words gentlemens from ng

[Deleted User]

asshand  - рукожопы - rukodjopi

Muchacho

it is the developers' policy of fair play. bugs only grow and they don't want to change anything for the better

WellyLuga

Asshand? I've not heard that swear word before, I like it

Reflex

Someday the developers will fix all these bugs, but that's a completely different story. Idk why we should work af and lose all motivation and results because of  developer errors. 

AlexKom

This situation leads to the fact that many players leave the game and no longer make purchases. Does NG no longer need our money and are ready to give up everything?

billythegates

That’s a shitty one wow 😳 I know of bugs that are in the game for years, it seems to me like fixing bugs is just not worth it for NG compared to adding new features. IMO they should do some iterations in their development focusing on getting things straight...

[Deleted User]

I will say one thing, I am very disappointed, the game is overgrown with bugs

mir

There are so many of them, I'm sick of them.  We spend time discussing them, not enjoying the game!

mir

Yesterday we played with a team that also got such a bug. But they were a little lucky and some were able to move on to another day.  We can't go over since it's the last day.

Burmeliinis

Fully agree that this is unacceptable. I would be equally furious if it happened to me. 

I'm sure @Fluxxx will give you some guild shop cash but obviously that's the least on your mind. 

Karajoca

I really hope there is some solution to this, like manually correcting their Victory Points on Leaderboard, as they have played and win with 8. Give them average win for battles with 8, should be about 17000 VP.

It really sucks because it's a competitive team who had a good season, and it's a disaster to end like this.

I wonder also, during weekend, we have Daylight Saving Time, Clock change, and what will happen with Saturday/Sunday battles, i fear there will be more this kind of problems. No clue, maybe won't affect anything but experience tell me we should be worried...

ATLAS-Z

Crocodile said:

asshand  - рукожопы - rukodjopi

Phew that's a mouthful

[Deleted User]

Gentlemen, will the developers comment on this fact somehow? Or will they be silent?

[Deleted User]

DeMenToR said:

Gentlemen, will the developers comment on this fact somehow? Or will they be silent?

I don't know sir. Maybe these lands don't know what customer support is

[Deleted User]

Crocodile said:

DeMenToR said:

Gentlemen, will the developers comment on this fact somehow? Or will they be silent?

I don't know sir. Maybe these lands don't know what customer support is

All support in the words "stay alive"

[Deleted User]

Play fair, more donations. But don't ask for anything in return.

Fluxxx

I'm really sorry this happened to your guild @mir The issue doesn't happen often, but when it does it absolutely sucks.

We've put out a fix now (no update necessary), that should hopefully prevent this from happening. There's a risk associated with it that something might go wrong, since we're not able to test such a fix in a comparable environment (with thousands of active guilds), so I'd like to ask you to keep an eye.

The way the fix works is that if your guild got marked absent despite having enough people, the game will detect that you haven't gotten a match and try to run matchmaking again. It will take some time for the game to detect this, around 20-30 minutes after the battle begins. 

[Deleted User]

There will be no compensation. It's just a pity ... this is beta ... LOL

mir

Fluxxx said:

I'm really sorry this happened to your guild @mir The issue doesn't happen often, but when it does it absolutely sucks.

The team has been striving to take high places in the table throughout the season, which until this Sunday was all successful. We spent a lot of time and resources. What to do with this now and how to motivate players to continue playing at a high level, tell me ?

Fluxxx

DeMenToR said:

There will be no compensation. It's just a pity ... this is beta ... LOL

There is always compensation for these issues, but in the form of RP. I understand that VP is very important to high level guilds, but at the moment we cannot add nor substract VP ratings from guilds.
Another thing to keep in mind is that when GW comes out of Beta, all of the GW leaderboards will be reset.

We do realize that Guild Wars has been in Beta for a long time. This is for many reasons - we are a relatively small team, and throughout updates we also have various priorities and commitments that we have to make, such as TWD season missions, balancing and changing other game modes (e.g. Nightmare distance and challenge), new heroes, content for intermediate players, the list goes on - which is why we haven't been focusing solely on Guild Wars. Some of the bugs that happen in GW are also much more complicated than others in the game as they're caused by game<->server interactions that require deeper investigation from us, as well as people outside the team.

At the same time, the game mode runs correctly for a majority of the time and for most players, which is why we've chosen to focus on other aspects of the game, in some of the updates.

Essentially, my point is that we do plan to bring it out of Beta, but I would kindly ask you to not look at it in isolation. We understand that some of these issues can really get under your skin and have a lasting impact on what you and your guild care about. This is why we also give out RP compensation despite it being Beta - we still want players to benefit in the way that they can acquire premium rewards from the guild shop.

[Deleted User]

Fluxxx said:

DeMenToR said:

There will be no compensation. It's just a pity ... this is beta ... LOL

There is always compensation for these issues, but in the form of RP. I understand that VP is very important to high level guilds, but at the moment we cannot add nor substract VP ratings from guilds.
Another thing to keep in mind is that when GW comes out of Beta, all of the GW leaderboards will be reset.

We do realize that Guild Wars has been in Beta for a long time. This is for many reasons - we are a relatively small team, and throughout updates we also have various priorities and commitments that we have to make, such as TWD season missions, balancing and changing other game modes (e.g. Nightmare distance and challenge), new heroes, content for intermediate players, the list goes on - which is why we haven't been focusing solely on Guild Wars. Some of the bugs that happen in GW are also much more complicated than others in the game as they're caused by game<->server interactions that require deeper investigation from us, as well as people outside the team.

At the same time, the game mode runs correctly for a majority of the time and for most players, which is why we've chosen to focus on other aspects of the game, in some of the updates.

Essentially, my point is that we do plan to bring it out of Beta, but I would kindly ask you to not look at it in isolation. We understand that some of these issues can really get under your skin and have a lasting impact on what you and your guild care about. This is why we also give out RP compensation despite it being Beta - we still want players to benefit in the way that they can acquire premium rewards from the guild shop.

Fluxxx, I am grateful to you that you noticed my comment and bothered to answer it. But, you are referring and technical support is referring that this is a beta mode and should not be taken so seriously. For my part, I want to note that the Guild Wars mode is competitive in nature, the Guilds compete for the right to become the best at the end of the season. Players spend tools and gold to heal their heroes. Since this is a beta test of this mode, then make it really a test, give free treatment to heroes, give free tools. Then we will be beta testers with great pleasure and enthusiasm. Thank.

fragcandance

Fluxxx, we play this game for years and invest a lot of time and money (not beta-money!). As the leader of the other top-rated guild, I totally support Belarus guild in their demand for some justice. The most of us do not really care about "new seasons" and are ready to undergo a pack of minor bugs that exist in the game for years. However, we want to compete in fair contests of GW and challenges.
Only our guild has experienced 4(!) critical errors in GW mode during two last GW weeks:
- the player who was in mission restarted the game, the game was updated to new version during restart, the player found himself in the camp, the attack was lost.
- the player failed in mission, but additional attempt for red gas was not granted.
- the victory bonus was not added to rating (NG added it one day later).
- the team score is zero, and victory points are not added to rating et al dispite of pure victory. 

Could you show some respect to gaming commubity and take care of such critical issues? Again, the game is not "beta" for us. Maybe NG would take one month break and make some code review?

Burmeliinis

It really feels like a slap in the face to say "get over it, it's just a beta so nobody cares" when in reality NG at the same time has made GW its cash cow with forced purchases of tools and healing time (if you want to be competitive). If it's really is beta, NG should also accnowledge that by giving free tools and shortened healing times. 

Vastich

All of you have 2 grenades and 2 medkits per week, no reasons to mumble