No access (update: fixed)

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Comments

  • iBolski
    iBolski Member Posts: 67 ✭✭✭
    So will we get compensated for any and all lost seasonal tokens @Fluxxx? Just curious. Max I can get today is 60 (for daily and in shop), but I would hate it if I can't get it without having to boost Distance for a 3rd time. I've already boosted twice. I shouldn't have to boost again as this is out of my control.

    Really hope people get credited for the season tokens depending on how long this outage lasts.
    In-Game Username: Bolski
    Guild: Glorious Undead (Leader)
    https://discord.gg/u4q56U9vrJ




    Ocnasxeniia
  • Calamity
    Calamity Member Posts: 4
    Same issue on my iOS account. 
    My android account is working as expected.
  • Chimera
    Chimera Member Posts: 21
    Still down
  • Chimera
    Chimera Member Posts: 21
    Just read the other thread -- Cut Submarine Fiber?!

    This is hardly Next Game's fault, if that's what's happened. They're going to be down for a while.
  • capibara
    capibara Member Posts: 6,227 ✭✭✭✭✭
    nah… once again is @Guapo fault 
    "Always be yourself unless you can be a capybara. Then always be a capybara".
    --> Do you need a guild? ...send me a Private Message. LINE ID: capyrodent
    My Recruiting den. Capy into Music History and my "Art Objects" in the Next Games Collection, now DECA Collection.
    Deathwish19THCrossGovernatorCronus
  • BenjaminT
    BenjaminT Member Posts: 639 ✭✭✭✭
    Chimera said:
    Just read the other thread -- Cut Submarine Fiber?!

    This is hardly Next Game's fault, if that's what's happened. They're going to be down for a while.
    How can you be so reasonable in a crisis!!?  :#
  • zbot
    zbot Member, OW Moderator, NML Legendary Moderator Posts: 7,709 ✭✭✭✭✭
    The game should be back, please check.
  • Aitor
    Aitor Member Posts: 3
    A mi ya me funciona!
    Gracias
  • wms
    wms Member Posts: 122 ✭✭✭
    The game is back only options for my free radios are available.  The assault radio is missing.


  • zbot
    zbot Member, OW Moderator, NML Legendary Moderator Posts: 7,709 ✭✭✭✭✭
    @wms NG is aware of the radio calls and working on it
  • zbot
    zbot Member, OW Moderator, NML Legendary Moderator Posts: 7,709 ✭✭✭✭✭
    To everyone passing along a message from @Fluxxx,

    Again, terribly sorry for the inconvenience caused to everyone. Please submit a ticket in the case of wasted items, such as boosters, or missed tokens. I know it's extra hassle, but we cannot track these cases accurately on a mass-scale 🙏
    It may take until Monday to process them, though, please bear with us.
  • Cronus
    Cronus Member Posts: 1,458 ✭✭✭✭✭
    I wonder how things are Back in the USSR? 😉😂
    ShadowWalkerSPC_TORRES
  • Gobold69
    Gobold69 Member Posts: 128 ✭✭✭
    zbot said:
    To everyone passing along a message from @Fluxxx,

    Again, terribly sorry for the inconvenience caused to everyone. Please submit a ticket in the case of wasted items, such as boosters, or missed tokens. I know it's extra hassle, but we cannot track these cases accurately on a mass-scale 🙏
    It may take until Monday to process them, though, please bear with us.
    I got a put a ticket in now for my losses?  What a way to not run a company!

    Only 1 response from NG and a passed on message and they want only those who lost to put in a ticket pathetic despise we all lost our

    after Years of bugs, crashes and nerfs here’s what I’m thinking, I’ll check where I am Monday and probably hit delete and put in a refund request for my last payment 2 weeks ago
    Sg_Death
  • zbot
    zbot Member, OW Moderator, NML Legendary Moderator Posts: 7,709 ✭✭✭✭✭
  • SPC_TORRES
    SPC_TORRES Member Posts: 2,052 ✭✭✭✭✭
    Cronus said:
    I wonder how things are Back in the USSR? 😉😂
    Well,
    The Ukraine girls really knock me out (... Wooh, ooh, ooh)

    GovernatorCronus
  • Sg_Death
    Sg_Death Member Posts: 142 ✭✭✭
    It's a shame really, not even going to put in a ticket, the road to retirement is getting shorter, and wallet is closed. 
    And Danish girls are more beautiful 😂😎
    Elder : Dead Stalkers
  • Sg_Death
    Sg_Death Member Posts: 142 ✭✭✭
    Just compensate everyone with a flare or 2 and 30 tokens, how hard can it be, and prolong the challenge 🙄
    Elder : Dead Stalkers
    RiotZappaGovernator
  • Smoose89
    Smoose89 Member Posts: 26
    Why people crying about compensation it was down for 5 hours or so. Deserve nothing.
    RiotZappa打不过就跑Sg_DeathGovernatorADPaq
  • DocGonzo
    DocGonzo Member Posts: 66 ✭✭✭
    One reason to look for compensation is...I was going to finish my task for my 30 tokens during that time period. I worked late into the night and was unable to grab my tokens in the morning.

    Disappointed I couldn't grab the 30, but it won't stop me from getting Herchel. Since I am able to spend another 400 gold to boost distance for a 3rd time. 

    I did submit a ticket.
    Sg_DeathGovernator
  • Sg_Death
    Sg_Death Member Posts: 142 ✭✭✭
    Smoose89 said:
    Why people crying about compensation it was down for 5 hours or so. Deserve nothing.
    5 hours on the beach, could give you how many radios? 
    And some have limited time playing in the sommer🙄
    Elder : Dead Stalkers
    Governator
  • Singer01
    Singer01 Member Posts: 75 ✭✭✭
    Mine was down for 10hrs..
    I spend 14hrs or more per day on game..
    Yes, I spend my time wisely though. I ma:joy: sure I am constantly getting the 1hr refresh for crates.. Plus we are on RADIOACTIVE event so missed out on god knows how many radios..
    I worked my butt off this morning trying to get the 60 tokens from yesterday before today's refresh..
    Just spent 4hrs at hospital having MRI.. But that's by the by lol..
    Yes I will send a ticket asking for the radios.. They will probably only give me 20  :o and tell me to sod off and get a life..
    I also spent 1000 BM tokens on 24hr gas.. So wasted those too..

    Leader of STALKERS_CAMP
    Level 78
    Its STINGER01 not Singer01 lol
    Sg_Death打不过就跑DocGonzoGovernator
  • Singer01
    Singer01 Member Posts: 75 ✭✭✭
    And now I log in and find my dailies haven't refreshed from this morning.. 
    Not a very good weekend is it lol
    Leader of STALKERS_CAMP
    Level 78
    Its STINGER01 not Singer01 lol
    Sg_Death
  • Governator
    Governator Member Posts: 4,647 ✭✭✭✭✭
    NG, please feel free to use any or all of the text below for your communication concerning the server issue we experienced Saturday:

    "Hello Survivors. We apologize for the inconvenience caused by our server failure on Saturday, 23 June. Because we know many lost time to gather radios, complete missions, earn tokens, etc., we are providing all players 100 radios, 100 gold, and 100 campaign tokens as compensation. We are also extending the Radioactive Weekend Event to Tuesday, 26 June to end right before the Challenge begins. We value your participation as players and will do what we can to prevent this from happening again. Thank you."

    @Fluxxx @Lexia :sunglasses:

    Stalker20NoiseratingBigBobDocGonzoSmoose89ADPaq
  • BigBob
    BigBob Member Posts: 130 ✭✭✭
    Put in a ticket, uhh, where would you like me to put it. NextFlix seems to have taken hold. ‘Let them eat tickets’!
    Governator
  • Smoose89
    Smoose89 Member Posts: 26
    edited July 2022
    NG, please feel free to use any or all of the text below why for your communication concerning the server issue we experienced Saturday:

    "Hello Survivors. We apologize for the inconvenience caused by our server failure on Saturday, 23 June. Because we know many lost time to gather radios, complete missions, earn tokens, etc., we are providing all players 100 radios, 100 gold, and 100 campaign tokens as compensation. We are also extending the Radioactive Weekend Event to Tuesday, 26 June to end right before the Challenge begins. We value your participation as players and will do what we can to prevent this from happening again. Thank you."

    @Fluxxx @Lexia :sunglasses:


    It was a free event you lost nothing from it. It wasn't even next games fault so why should they compensate. People are greedy. I use to play wow which you paid monthly and if there was maintenance could be down for 6h plus, You wouldn't beg for anything you haven't gained.
    GovernatorNatsuDarkADPaqStalker20
  • find2046
    find2046 Member Posts: 140 ✭✭✭
    I can't collect that day's  60 Summer tokens. I may miss Hershel at last.
  • Fluxxx
    Fluxxx Member Posts: 1,109 ✭✭✭✭✭
    Hi,

    We have now sent out compensation to all players who were affected by this issue on Saturday, as well as extended Radioactive by 24 hours.
    Once again, our apologies for all the trouble :( 
    Hopefully, these put you back on track!

    GovernatorShadowWalkerADPaqDocGonzoSg_DeathMudMoccasinSmiLeee_
This discussion has been closed.