Lost game need it back plz

Metal

Game crashed and it wouldn’t come back, now it’s gone and I’m on square one, I’ve been playing since the beginning, highest level, in game name Metal, guild is Team Carol, and this current challenge I was at 5100, please get my account back

zbot

@Metal did you already contact in game support?  If not, please contact support.

Metal

I did waiting to hear

Metal

Still waiting to hear about my game

zbot

@metal

Have patience, support is the only way to restore lost games, they maybe busy right now with the weapon's exchange support requests.

The key is to be patient, if DECA support works like NG then sending multiple messages puts you back at the end of the queue so send a message to support wait for support to respond then respond to that.

Metal

Ok thx