Experiencing a delay with Guild tab

Carly
Carly Member Posts: 1,000 ✭✭✭✭✭
Android user.

Installed update. All seems well except when click on Guild tab. The game freezes for a few seconds. This doesn't happen when I click the other tabs such as news, shop, missions.

Also when sending chats, it's taking as long as 10 seconds for messages to appear.
«1

Comments

  • Manselle
    Manselle Member Posts: 49
    I got the same problem after updating.. hope this gets resolve as it is annoying. is it just an Android problem or do iOS users also experience this?
  • Carly
    Carly Member Posts: 1,000 ✭✭✭✭✭
    @Manselle

    One of my guildmates installed update and he's iOS. No chat delays for him or guild tab delays.
  • snafu
    snafu Member Posts: 211 ✭✭✭✭✭
    No delays on older iOS devices, but serious problem with Androids. Old Nexus tablet (Android 6.0) has 4 second delay when opening Guild and additional 2 seconds to open chat tab. Samsung A5 2016 (Android 8.0) has 16 second delay (+10 secs to open chat) and Huawei P Smart (Android 9.1) 26 seconds + 15 seconds to open chat. Re-installing has not helped.
  • GENERALR20BR
    GENERALR20BR Member Posts: 25
    edited December 2019
    It didn't cost to put the guild wars for nois forehead saturday and sunday why wait the winter event is over and much anxiety will be that you can not put for noon forehead saturday and no? @flux and @carly?
  • Annette578
    Annette578 Member Posts: 479 ✭✭✭✭
    @Manselle
    It seems like it's Android that is having issues? I'm Android 8, Galaxy 10 tablet. Been playing since game began. After updating earlier, it WILL NOT load! Haven't heard back from anyone at NG either? :(
  • Carleone
    Carleone Member Posts: 23 ✭✭✭
    Also slow for me with andriod phone. Will check later on my pad
  • Coolseb
    Coolseb Member Posts: 198 ✭✭✭
    Put here too my experience :

    I can access to the game but guild social network bugs. Downloading is really slow and sometimes loose connection. I don't know why... maybe it is normal as everebody is updating. Server seems to be overwhelmed.
  • Sg_Death
    Sg_Death Member Posts: 142 ✭✭✭
    Same problem here guild tap wery sloooooooowwwwwwww☹️
    Elder : Dead Stalkers
  • Carly
    Carly Member Posts: 1,000 ✭✭✭✭✭
    I hope this delay being experienced by Android users doesn't cause issues with playing challenge maps
  • rogueDS
    rogueDS Member Posts: 598
    Same here the delay lag is bad about to scavenge and see how it is.
  • Loxandra
    Loxandra Member Posts: 2
    I got a Huawei Hero. Guild delay is roughly 6 seconds. Please fix.
  • Coolseb
    Coolseb Member Posts: 198 ✭✭✭
  • SPC_TORRES
    SPC_TORRES Member Posts: 2,053 ✭✭✭✭✭
    Yeap... it's an Android thing :(

    No problems on my IOS account..... but lots of lag ( guild tab ) on the android account

  • iBolski
    iBolski Member Posts: 67 ✭✭✭
    Definitely for me as well on Samsung S7. Stock image, latest security patches, no rooting (in fact, never rooted at all). When I enter a chat into the guild chat, it hangs for about 15 seconds, then either it posts it or it restarts the application and then posts the chat. This was NOT happening before the update. It seems that the overall game is sluggish now when before it was smooth at 60 fps for me. Going to 30 fps doesn't help. Definitely the update has caused a problem on Android.
    In-Game Username: Bolski
    Guild: Glorious Undead (Leader)
    https://discord.gg/u4q56U9vrJ




  • m4s
    m4s Member Posts: 682 ✭✭✭✭✭
    Challenge today, how to play?
    The Expendables - Polska gildia
  • Huricane444
    Huricane444 Member Posts: 186
    After update game become very laggy i have OnePlus7tpro 12gb RAM and most powerfull pricessor 855Plus, before update all goes smooth not its horrible! I dont know how others play on Android but its insane
  • Sg_Death
    Sg_Death Member Posts: 142 ✭✭✭
    NG is so busy fixing this that they can't respond.... I hope.
    @Fluxxx you there..
    Elder : Dead Stalkers
  • Fluxxx
    Fluxxx Member Posts: 1,109 ✭✭✭✭✭
    Hey guys, sorry for the delay. Currently we're unsure why this is caused and we can't look into it quite yet because there's the other problem where players cannot load into the game ate all (here). Once we figure that one, we'll get straight to this.
    Sorry for this, hopefully we'll get a fix for it soon!
  • FatAxl
    FatAxl Member Posts: 3
    Same here, game freezes on Android, Media Pad 5, WiFi.
  • AlexFiliUK
    AlexFiliUK Member Posts: 161
    Yep definitely something going on with the guild tab. Samsung A50 phone and there is notable lag when entering the chat or sending a message.
  • Steve_the_Bird
    Steve_the_Bird Member Posts: 6
    Just wanted to add that I'm having guild lag too. 6 month old Android user (although I don't think that's relevant).
  • rogueDS
    rogueDS Member Posts: 598
    I have a Samsung a20 and when I go into guild and look at messages takes forever and when I click anywhere else after looking at messages I get booted from game every time.
  • jedimaster_ray
    jedimaster_ray Member Posts: 10
    @Fluxxx still experiencing lagging in guild section of the game, will this be fixed soon???
  • Jaden
    Jaden Member Posts: 2,791 ✭✭✭✭✭
    I get disconnected after posting a message in the guild chat.
    Leader of Morbid Sinners and Morbid Spirits

    Morbid Survivors are looking for you! If you are looking for a new guild, PM me.
  • Fluxxx
    Fluxxx Member Posts: 1,109 ✭✭✭✭✭
    This is the next issue we're going to look at. I don't have a timeline for that right now, but I'll keep you updated!
  • Jaden
    Jaden Member Posts: 2,791 ✭✭✭✭✭
    Before the update, I only had a lag. Now it's a disconnect (if that helps in any way).
    Leader of Morbid Sinners and Morbid Spirits

    Morbid Survivors are looking for you! If you are looking for a new guild, PM me.
  • ATLAS-Z
    ATLAS-Z Member Posts: 6,693 ✭✭✭✭✭
    edited December 2019
    @Fluxxx

    On my brand spanky new Note 10+ I get a short delay (4-5 seconds) if I do anything with the guild tab, including chat... but I don't get booted. Just the slow lag. (Mobile)

    On my older device, Galaxy S6 (I think) that I use for Junior account, the lag is more like 20-30 seconds and 95% of the time results in a boot/reload. (WiFi)

    Hope this helps.


    #Zombrex (Neo / Horizon / Genesis / Prime / Elite) 

    Are you Lost? Alone? Looking for a killer team to have your back?
    Join ZOMBREX! We have a tiered guild structure so players of every level and ambition can find a home they fit in.
    Remember, search ZOMBREX FAMILY. 
    Our page :
    https://m.facebook.com/Zombrex2015/

    Send me a PM or message ATLAS#5063 on Discord

  • Bloodundertales77
    Bloodundertales77 Member Posts: 23
    some of my characters are with the black face an impressive delay when I select the guild
  • Coolseb
    Coolseb Member Posts: 198 ✭✭✭
    > @Fluxxx said:
    > This is the next issue we're going to look at. I don't have a timeline for that right now, but I'll keep you updated!

    still no deadline about any update to fix these problems with guild tab and other little issues, @Fluxxx ?
  • Fluxxx
    Fluxxx Member Posts: 1,109 ✭✭✭✭✭
    A fix for this will most likely be rolled out next week only, hopefully by Tuesday, sorry guys :/