False survivor and equipment event time?

[Deleted User]
[Deleted User] Member Posts: 25
edited June 2021 in General No Man's Land Discussion
You gotta to be kidding, this is so dumb. The timer for the event clearly says 4d 23h, so we should still have the whole week right? Why is it that when trying to upgrade a toon, I still have the regular upgrade time, unless I basically just got scammed out of a gas booster.

Edit: It disappeared, but still a waste of a gas booster.

@Lexia
 
ATLAS-ZJoeSmartm4smirhunter_xmiori199373wms
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  • Lexia
    Lexia Member Posts: 1,179 ✭✭✭✭✭
    Hi @MasterofBullets

    I'm very sorry for the possible miscommunication that has happened here. Please reach out to support with details of what has happened. They have better visibility to your account, and can also take actions accordingly.
    mir
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  • IcePeter
    IcePeter Member Posts: 397
    Wow, it DID clearly say on Monday it was an all week event. I guess I’ll start upgrading something.
    mirhunter_xwms
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  • NatsuDark
    NatsuDark Member Posts: 91 ✭✭✭
    They are talking about it too in my guild. I think it's happening with everbody, so i don't think it's a account problem.
    [Deleted User]wms
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  • Wilton
    Wilton Member Posts: 1
    edited June 2021 
    I hope they solve this. I spent money on pack xp and gas.
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  • mir
    mir Member Posts: 228
    Lexia said:
    Hi @MasterofBullets

    I'm very sorry for the possible miscommunication that has happened here. Please reach out to support with details of what has happened. They have better visibility to your account, and can also take actions accordingly.
    What are you talking about, what does technical support have to do with it ?  Do you have saboteurs in technical support who do what they want with any account ? And this guy is not lucky , he was blown up :)?
    m4s[Deleted User]
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  • Billbam
    Billbam Member Posts: 1,179
    @Lexia acknowledged on slack chat that the announcement was wrong and the event was for Mon Tue only.  Anyone who was affected should contact CS and they would issue a refund of some form.

    [Deleted User]
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  • JoeSmart
    JoeSmart Member Posts: 186
    Just make the event valid like the message said 
    [Deleted User]MalarkyGovernatormirmiori199373[Deleted User]TCBRITO
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  • Governator
    Governator Member Posts: 4,626 ✭✭✭✭✭
    Jeez. I was holding on to XP and farming because I was planning on upgrading gear at one time. Now, I’m stuck with extra XP and will have to be creative in avoiding maxing out my XP Tents. The in-game news was clearly wrong and misleading. 

    The best fix, as suggested above, is to honor what was communicated. @Lexia
    [Deleted User]rebecca38341884mirmiori199373[Deleted User]m4swmsTCBRITO
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  • hunter_x
    hunter_x Member Posts: 364 ✭✭✭
    True, I thought we're gonna have a week for 5s upgrade time
    Turns out, it's fake
    m4swms
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  • zeeblack
    zeeblack Member Posts: 1,316 ✭✭✭✭✭
    Yesterday, I was farming for millions of XP to upgrade my looooooooooooooong list of equipment

    Today, I am farming for equipment for the millions of XP I gather. 

    Zee Black - SG Woots - Playing since 2015.


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  • Arqueue
    Arqueue Member Posts: 250
    advertised as 'for a week' but lasted for only 2 days...

    "is this an out-of-season April's Fool joke?"
    hunter_x
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  • Lexia
    Lexia Member Posts: 1,179 ✭✭✭✭✭
    Hi again!

    We discussed with the team and decided to add an additional 5s survivor & equipment upgrade event for the weekend, so you will be able to utilize those XP's :smile:

    Sorry again for the mishap and happy gaming!
    Arqueue3vilrine[Deleted User]m4sShadowWalkerGovernatorTCBRITO
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