Reporting Issues/Bugs with Update 4.7 Starlight

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Comments

  • giak
    giak Member Posts: 2
    No answer to the tent upgrade problem posted before. Nothing in game chat. Spent 2.8M of tomatoes.
    @Lexia
  • MichelWars
    MichelWars Member Posts: 92 ✭✭✭
    1. LBs show players level instead of guild


    this is really horrible, i hope they fix it as soon as possible
  • Kratos
    Kratos Member Posts: 447 ✭✭✭✭✭
    Another small visual bug I noticed in GW was previewing opponent hero stats...Hero leader trait was listed in 4th slot.  Nothing major but figured I would list it here.
    Part of the MAVERICKS Guild Family
    FuriousMoldovanMichelWars
  • imini5
    imini5 Member Posts: 11
    Help! What is the highest level a player can have? Is it 76, 77 or 78?
    I've been playing since the game was released and just upgraded to 76 but someone just joined our guild with level 78!

    What's up with that?


    MichelWars
  • MrLucky
    MrLucky Member Posts: 825 ✭✭✭✭✭
    ... still experiencing "Purple Rain" on various missions. 
    xeniia
  • FuriousMoldovan
    FuriousMoldovan Member Posts: 1,614 ✭✭✭✭✭
    Kratos said:
    Another small visual bug I noticed in GW was previewing opponent hero stats...Hero leader trait was listed in 4th slot.  Nothing major but figured I would list it here.
    Opponents' LT and other survivor traits not being listed in order - that's been there long before this update.
    As far as I can remember.
    Leader of the original TWD guild family (est. 10/2015). We Are TWD 😎
    FuriousMoldovan's NML Glossary & Guild Wars Difficulty Guide
    MichelWars
  • MrLucky
    MrLucky Member Posts: 825 ✭✭✭✭✭
    Just curious ... has an update ever been this buggy before!?     :#
    FuriousMoldovanGovernatorShadowWalkerxeniia
  • FuriousMoldovan
    FuriousMoldovan Member Posts: 1,614 ✭✭✭✭✭
    @imini5 after this update, you can build additional XP tent and level all of them +1. Also mission car, training grounds, and workshop levels increased by 1.
    78 is the highest player lvl so far.
    Leader of the original TWD guild family (est. 10/2015). We Are TWD 😎
    FuriousMoldovan's NML Glossary & Guild Wars Difficulty Guide
  • FuriousMoldovan
    FuriousMoldovan Member Posts: 1,614 ✭✭✭✭✭
    MrLucky said:
    Just curious ... has an update ever been this buggy before!?     :#
    Past updates?
    ...yes 😆
    Leader of the original TWD guild family (est. 10/2015). We Are TWD 😎
    FuriousMoldovan's NML Glossary & Guild Wars Difficulty Guide
    MrLuckyGovernatorxeniia
  • Governator
    Governator Member Posts: 4,621 ✭✭✭✭✭
    MrLucky said:
    Just curious ... has an update ever been this buggy before!?     :#
    Past updates?
    ...yes 😆
    As mentioned in another thread, the August 13, 2024, update was a total disaster. But, in all fairness, everyone at NG was understandably preoccupied with the huge nickel-iron asteroid on an impact path with Earth later that week. :sunglasses:
    FuriousMoldovanMrLuckyShadowWalkerArqueuexeniiaEngAamie
  • trungta
    trungta Member Posts: 16
    Alpha's LT bug with charge attack?
    https://youtu.be/7AFucB19ars
  • miori199373
    miori199373 Member Posts: 61 ✭✭✭
    edited December 2021
    Во все тяжкие войны проходят все 8 гильдий
    @Lexia
    bronik_dark
  • bronik_dark
    bronik_dark Member Posts: 123 ✭✭✭
    The whole world of walkers is a war pass
    xeniia
  • rearrow1
    rearrow1 Member Posts: 59
    another bug. decimeter does not work. send in game but they have several other calls from me as well.this bugged update has cost me 500+ gold, most of the 7days of free fuel and double xp i bought because i spend most time writing, restarting, reinstalling so i have no time left to heal or play. 
    And since i use mobile data reinstalling does cost me real money as well. 


    restarting did not fix this.  cannot currently reinstall because of not enough data. have to wait to get to some public wifi. 
  • Lexia
    Lexia Member Posts: 1,179 ✭✭✭✭✭
    @giak All support tickets on the building upgrade issue should've been handled by now. If you haven't gotten a response, please reach out again to make sure it's looked into.

    @MrLucky Since we need to look into each case/map separately, could you kindly share here on which ones you had the purple colors (and possible screenshots)? You can also send a ticket to support with the same information and they'll forward them to the team

    @trungta Do you mean the fact that Princess has a half-action move point although the hits were not body-shot?

    @rearrow1 Looks like the visualization of the Decimator hit area is just not showing, but no indication that the weapon wouldn't work from the screenshots. What map was this on?
  • bronik_dark
    bronik_dark Member Posts: 123 ✭✭✭

    the event does not correspond to either the days of the week or the removal of badges + it started later and who updated the store earlier did not receive the store with the exchange of components
  • Firekid
    Firekid Member Posts: 3,191 ✭✭✭✭✭
    @Lexia if I may answer for Rearrow. First screenshot just looks weird, but second screenshot looks like it should attack those wakers as you mentioned, however you can see the running man symbol which show it’ll be a movement, also the 3rd screenshot is where he has released his finger and she has indeed just run to that spot rather than attacking. 
    If I remember correctly this used to be a common bug a few updates ago which was fixed so maybe becoming an issue again? 
    Lexia
  • rearrow1
    rearrow1 Member Posts: 59
    @Lexia

    take a closer look. decimator did not work or fire. princess moved as clearly shown in second and third  screenshot. any free square she would move to instead of firing. that is why i included those screenshots. 

    lastly. it is quiet demotivating that cs does not recognise the maps. i got exactly the same question from them. i would asume that they would test changes or at least play the game. 
    but maybe not, it would explain a lot. 

    NovellLexia
  • Lexia
    Lexia Member Posts: 1,179 ✭✭✭✭✭
    We'll have a closer look at the Decimator at some point. Haven't done any changes to it recently, so still a bit unsure if it's related to the weapon or the map.

    @rearrow1 The game is quite a big package with a lot of different things, so unfortunately not always easy or possible to remember everything. Sharing these details will make it quicker and easier to check logs and report anything forward to the team :smile:

    @bronik_dark Thank you for sharing. Seems to have gotten updated already!
  • rearrow1
    rearrow1 Member Posts: 59
    @Lexia i totally understand. i do not blame cs. they do the best they can. which is why i would invite ng to comment on these two discussions i started

    https://forums.nextgames.com/walkingdead/discussion/49049/customer-retention-or-profiteering#latest

    https://forums.nextgames.com/walkingdead/discussion/49046/progress-almost-impossible-for-non-veterans#latest
  • Lexia
    Lexia Member Posts: 1,179 ✭✭✭✭✭
    edited December 2021

    Hello everyone! 👋

    A short summary of things at the moment, and what we are working on after the 4.7 Starlight update:

    • Crashes on some Android devices - FIXED in 4.7.1 update (Android only)
    • Rosita movement bug - FIXED
    • Expert Mode badges not showing on leaderboard - FIXED/FIX in update planned for week 51, cycle reset fixed this for most players already
    • LS Expert mode being locked for some that are already on council level 26 or higher - FIXED/FIX in update planned for week 51, cycle reset fixed this for most players already


    • LS Expert mode pool of survivors being different for players - FIX starting next weeks new cycle
    • Equipments stuck upgrading/Workshop not working - FIX hopefully in update planned for week 51, temporary fix possible through ticket to support
    • Reload issue when upgrading survivor - FIX in update planned for week 51
    • Guild names missing from Challenge leaderboard - FIX in update planned for week 51 to (> May have to postpone to a later date)
    • Some iOS users being stuck on loading screen with camp running in the background - FIX in update planned week 51 (still getting tested)

    + other minor visual bugs fixed


    • Players seemingly only being able to play on WiFi - KNOWN and under investigation

    + other minor visual bugs still under investigation.


    Thank you all for being so active with reporting these to us, as well as your patience while we have been working on the fixes for them.

    FuriousMoldovanBillbamFirekidChrisScorpiobronik_darkzbot
  • FuriousMoldovan
    FuriousMoldovan Member Posts: 1,614 ✭✭✭✭✭
    Lexia said:
     @rearrow1 Looks like the visualization of the Decimator hit area is just not showing, but no indication that the weapon wouldn't work from the screenshots. What map was this on?
    Name is in screenshots 😏


    Leader of the original TWD guild family (est. 10/2015). We Are TWD 😎
    FuriousMoldovan's NML Glossary & Guild Wars Difficulty Guide
    Governator
  • FuriousMoldovan
    FuriousMoldovan Member Posts: 1,614 ✭✭✭✭✭
    @Lexia might be a good idea to create a voluntary "early testing" group consisting of couple of dozen (or more?) most experienced players and release updates a week or so earlier only to this group.

    I'm sure experienced endgamers would be able to point out most (if not all) major bugs early for NG devs to prioritize and fix, before releasing major updates to all and getting a ton of negative feedback.
    Food for thought ;)
    Leader of the original TWD guild family (est. 10/2015). We Are TWD 😎
    FuriousMoldovan's NML Glossary & Guild Wars Difficulty Guide
    m4sGallifreyGovernatorSparrowMervBurmeliinisMalarky
  • Jnpbl
    Jnpbl Member Posts: 25
    @Lexia  I don't see on your list about Ornate Bident. Does it fix in the next update? Or are they still working on it? Thanks. 
  • MrLucky
    MrLucky Member Posts: 825 ✭✭✭✭✭
    @Lexia Going,Going,Gone
  • Arqueue
    Arqueue Member Posts: 250
    the pink dots could be zombie poo...dont step on it
    xeniiaGovernatorShadowWalker
  • Rohlikzauchem
    Rohlikzauchem Member Posts: 108
    @Lexia might be a good idea to create a voluntary "early testing" group consisting of couple of dozen (or more?) most experienced players and release updates a week or so earlier only to this group.

    I'm sure experienced endgamers would be able to point out most (if not all) major bugs early for NG devs to prioritize and fix, before releasing major updates to all and getting a ton of negative feedback.
    Food for thought ;)
    +1
    But this will never happen. And thats the cause why I am leaving game for now. In par with forcing Star Hero as team leader to reach same rewards as before update. Game being more boring, more costly and more braindead with every new update.
    m4s
  • MrLucky
    MrLucky Member Posts: 825 ✭✭✭✭✭
    @Lexia Gut UpPurple blood dripping behind Heroes
  • rearrow1
    rearrow1 Member Posts: 59
    i just got the upgrade bug. i have send a message to CS but have the following question. I bought double xp because of the jackpot event. my xp is maxed and i bought reinforcement tokens with gold on the black market. then i could not upgrade.
    So now:

    1) all xp is wasted but
    all modes give me xp, if i continue challenge i get lots of boxes with xp.
    2) my double xp time  bought is now useless but declines during the wait for cs.

    With other bugs after the last update i have lost days of bought ful fuel and double xp (because of not being able to log in and constant reboots) and gold. I have requested compensation and that has "been forwarded to the team".

    But in view of the amount of bugs and your estimated timeline shouldn't there be a clear policy for this.
    if we pay real