Game crashes 4.9 (iOS)

24

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  • Lexia
    Lexia Member Posts: 1,179 ✭✭✭✭✭
    We are still investigating the matter and will update as soon as we know more.

    If you haven't already, please also send a ticket to support as more information may be required in order to help with the investigation (not to mention if possible actions are required as well). Thank you for the patience everyone!
    dumboFuriousMoldovan
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  • RickGrames
    RickGrames Member Posts: 239 ✭✭✭✭
    Same problem here
    IGN : Rick
    Currently : Level 75
    Guild : MAVERICKS UK 
    Status : Elder

    ★ The spirit of ULTIMA LEGIONE is still alive ★
    LINE ID : rickgrames
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  • igg
    igg Member Posts: 2
    Same. Already emailed support
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  • stpete
    stpete Member Posts: 12
    Same 
    emailed support 
    https://nextgames.helpshift.com/hc/en/5-the-walking-dead-our-world/
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  • Singer01
    Singer01 Member Posts: 75 ✭✭✭
    Yep me too, but its very annoying
    Leader of STALKERS_CAMP
    Level 78
    Its STINGER01 not Singer01 lol
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  • dumbo
    dumbo Member Posts: 8
    ich ich habe es jetzt schon 2 Mal gelöscht und wieder neu installiert… das ist mir seit 2015 noch nicht passiert … ist echt ne Frechheit wie ihr mit uns Spielern umgeht… von Update zu Update schlimmer … die Zeiten wo ich noch Geld investiert habe sind endgültig vorbei … wofür eigentlich… keine liebe grüsse … Dumbo
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  • poguemahoun
    poguemahoun Member Posts: 26
    Anyone else not able to open the app right now? I have an iPhone with the newest OS.
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  • whackjacks
    whackjacks Member Posts: 7
    @Lexia I’m on the latest iOS and it wouldn’t load for me either. I then thought about turning off the WiFi and then it loaded. When I turn the WiFi back on again, it’s back to being stuck on the black loading screen. I’m not sure if this temporary solution works for everyone but thought I should bring it up.
    Lexia
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  • Singer01
    Singer01 Member Posts: 75 ✭✭✭
    I tried that too @whackjacks..
    I am pulling my hair out (what very little I have left) trying to sort things my end.. But failing miserably lol
    I just dont want to have to lose my RPs and scramble for stars in this challenge.

    Leader of STALKERS_CAMP
    Level 78
    Its STINGER01 not Singer01 lol
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  • RiotZappa
    RiotZappa Member Posts: 188 ✭✭✭✭
    I've been getting around it all day on iPhone.

    Reinstall the game. Once it's open just leave it open in the background and it opens fine even when the phone is locked.

    It's worked for the last 4 hours, just don't close the game app once it's reinstalled, shit solution but it's working (well it's not working but you can play it).
    Sashabot
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  • CrowTRobot
    CrowTRobot Member Posts: 95 ✭✭✭
    @Lexia Any updates ?
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  • Governator
    Governator Member Posts: 4,626 ✭✭✭✭✭
    edited February 2022
    Game suddenly crashed and I can’t get back in. Shut the phone down and restarted the game. Won’t load. Anyone else getting this?

    EDIT: I see the thread in Game Issues. Looks like a big issue for iOS. Ugh. 
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  • Cronus
    Cronus Member Posts: 1,458 ✭✭✭✭✭
    CrowTRobot said:
    @Lexia Any updates ?
    One was released several hours ago. I recommend not installing it.  ;):D:o:joy:
    CrowTRobotRiotZappaRohlikzauchemSashabotliorsalmanShezza10Paste
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  • zombieguts
    zombieguts Member Posts: 2
    Same here totally mucked up! On your iPhone or iPad Go into settings remove the game reinstall it and restart your iPad or iPhone. Try to restart game if it doesn’t start shut down and try restarting again do this numerous times sometimes I’ll let you back in but then don’t shut it down. Hope They get this fixed soon!
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  • huskersoxfan
    huskersoxfan Member Posts: 185 ✭✭✭✭
    Could it be
    Proud Co-Leader with Badger Hounds
    liorsalman
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  • huskersoxfan
    huskersoxfan Member Posts: 185 ✭✭✭✭
    Just having fun in my grief….
    Proud Co-Leader with Badger Hounds
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  • Gobold69
    Gobold69 Member Posts: 128 ✭✭✭
    edited February 2022
    Same here, stuck on black screen latest iOS on a iPhone 12.also the same on 2 other devices. I’ve tried on my isp and on 5g, 3 devices so not a isp,issue 

    why don’t you test more @Lexia?

    get lots of app updates most problems are with this game 

    Now in to Line app to apologise to my guild Mates
    Sashabot
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  • Gobold69
    Gobold69 Member Posts: 128 ✭✭✭
    got this on got it in 3 devices.

    check the games issues section on the forum as lots of reports there. Expect answer tjere first 
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  • capibara
    capibara Member Posts: 6,199 ✭✭✭✭✭
    so.. what's the point? wait to update for those in iOS?
    "Always be yourself unless you can be a capybara. Then always be a capybara".
    --> Do you need a guild? ...send me a Private Message. LINE ID: capyrodent
    My Recruiting den. Capy into Music History and my "Art Objects" in the Next Games Collection, now DECA Collection.
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  • Rohlikzauchem
    Rohlikzauchem Member Posts: 108
    edited February 2022
    My latest observation. Game doesnt crash, But minimalize into background. Looks like issues with resolution or screen rotation. Forcing my phone to rotate into wide-horizontal manualy while loading looks promising to me.

    But still can be absolutely wrong 🤷‍♂️
    How do I force to rotate display while loading? Double iButton then move into any app that can be rotated naturaly by phone possition(eg safari) then go back to game. It can keep dropping game on first iButton press. Then wipe app from memory and try little bit different timing on double iButton. I keep getting into game on 3rd try max 5th try. 
    Device: iPhone SE 2020
    Sashabot
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  • zbot
    zbot Member, OW Moderator, NML Legendary Moderator Posts: 7,695 ✭✭✭✭✭
    If you are experiencing issues contact support. Use this link https://nextgames.helpshift.com/hc/en/4-the-walking-dead-no-man-s-land/contact-us/

    It doesn't look like it's affecting all iOS users so contact support so they can figure out what's going on.


    Feeling Lost, Click Here!
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  • Firekid
    Firekid Member Posts: 3,191 ✭✭✭✭✭
    mine has been doing it intermittently all day but seems to be stable for the last 2 hours… 
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  • Gobold69
    Gobold69 Member Posts: 128 ✭✭✭
    zbot said:
    If you are experiencing issues contact support. Use this link https://nextgames.helpshift.com/hc/en/4-the-walking-dead-no-man-s-land/contact-us/

    It doesn't look like it's affecting all iOS users so contact support so they can figure out what's going on.
    Thanks I’ve messaged support for one of my devices and accounts.  If they fix it and I can’t apply to the others I’ll post the solution here 
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  • FuriousMoldovan
    FuriousMoldovan Member Posts: 1,614 ✭✭✭✭✭
    No issues here...
    Switch to Android 😇😅
    Leader of the original TWD guild family (est. 10/2015). We Are TWD 😎
    FuriousMoldovan's NML Glossary & Guild Wars Difficulty Guide
    ShadowWalker
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  • Governator
    Governator Member Posts: 4,626 ✭✭✭✭✭
    Yeah. Uninstalled and Reinstalled and game loaded. Once I closed the game, it would not let me back in. That seems to be the only workaround right now. 
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  • Gobold69
    Gobold69 Member Posts: 128 ✭✭✭
    Ok update from support.

    reinstall may work may not. I’m waiting for a proper solution


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  • harald
    harald Member Posts: 7
    Thx @Gobold69
    let's wait and see 😕
    Gobold69
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  • Governator
    Governator Member Posts: 4,626 ✭✭✭✭✭
    On my second uninstall/reinstall. Seems to be working now. Crossing my fingers…
    Copperhead1
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  • Gobold69
    Gobold69 Member Posts: 128 ✭✭✭
    I got it going after reinstall

    BUT!  Uninstall, Restart device! then install.

    Been in IT and games years make a big difference 

    will let you all know if stays this way 
    Governator
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  • Zardox
    Zardox Member Posts: 127 ✭✭✭
    edited February 2022
    Same issue here. I did report it
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