Survival pass

Adamski316
Adamski316 Member Posts: 87 ✭✭✭
I cannot claim the reward chest after getting the extra 150 points. When I click on the "claim chest" icon, it directs me to buy a survival pass. Is the chest only available only to the ones that paid for the pass? 
SuperheroWastelandMan
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Comments

  • ADPaq
    ADPaq Member Posts: 436 ✭✭✭✭✭
    Yes
    ShadowWalkerATLAS-Z
  • Adamski316
    Adamski316 Member Posts: 87 ✭✭✭
    That doesn't make sense. Why even give an option to get the extra 150 points to those that chose the free way. I sense there might be a bug
    WastelandManBurmeliinis
  • ATLAS-Z
    ATLAS-Z Member Posts: 6,693 ✭✭✭✭✭
    That doesn't make sense. Why even give an option to get the extra 150 points to those that chose the free way. I sense there might be a bug

    You can still collect tokens because if you decided to buy the pass today you could collect everything you've earned on the premium path


    #Zombrex (Neo / Horizon / Genesis / Prime / Elite) 

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  • Smoose89
    Smoose89 Member Posts: 26
    That doesn't make sense. Why even give an option to get the extra 150 points to those that chose the free way. I sense there might be a bug

    It's not a bug unfortunately. If you click on the chest it says. Also it has a lock on the chest unless you paid for the pass. I found out the hard way though too.
    WastelandMan
  • Governator
    Governator Member Posts: 4,647 ✭✭✭✭✭
    I can only imagine the number of Support tickets NG is getting because of this. :neutral:
    MrLucky
  • Winston457
    Winston457 Member Posts: 129 ✭✭✭
    That doesn't make sense. Why even give an option to get the extra 150 points to those that chose the free way. I sense there might be a bug

    I believe the issue to be the lack of clear communication; Not having an obvious note that says the Bonus Chest is Premium Pass only.  However, as a business decision, it is shrewd. The idea being that people spend time and effort to get the Bonus Chest, are looking forward to the reward, and then when faced with the fact that they have to buy the Premium Pass, some will bite the bullet and purchase because of the time/effort/anticipation of reward.

    I don't agree with it, and it's not how I would have done it if it was my business.  But I'm also not mad at NG because I don't think they necessarily did it as a bait-and-switch.  From Lexia's response, I would say it was more unintentional, and that it will be posted more noticeably in the future.  It was in the Update Notes, but many players don't know about the Forums/Discord, and many players (like myself) kind of skim the notes and miss some of the smaller details.

    Also, this has bee discussed at length in the Crimson Road Check In thread: https://forums.nextgames.com/walkingdead/discussion/50311/crimson-road-check-in-thread/p1

    WastelandManAlexFiliUK
  • Burmeliinis
    Burmeliinis Member Posts: 1,245 ✭✭✭✭✭
    Simple fix: change the text on the extra survival points box from

    "After completing the Reward Path, use any additional survival points to claim Bonus Chests!"

    to

    "After completing the Premium Reward Path, use any additional survival points to claim Bonus Chests!"
    Ingame username: Jubjab
    WastelandManGovernator
  • Angelspit
    Angelspit Member Posts: 131 ✭✭✭
    I can only imagine the number of Support tickets NG is getting because of this. :neutral:
    I was just thinking about the extra TGs I spent for nothing....
    I feel... I feel... nothing! Nothing at all.
    In Game: Fives
    WastelandManATLAS-ZBenjaminTionicaGovernator
  • ATLAS-Z
    ATLAS-Z Member Posts: 6,693 ✭✭✭✭✭
    Angelspit said:
    I can only imagine the number of Support tickets NG is getting because of this. :neutral:
    I was just thinking about the extra TGs I spent for nothing....
    I feel... I feel... nothing! Nothing at all.

    Yeah on free path you should be able to get everything there without any black market purchases


    #Zombrex (Neo / Horizon / Genesis / Prime / Elite) 

    Are you Lost? Alone? Looking for a killer team to have your back?
    Join ZOMBREX! We have a tiered guild structure so players of every level and ambition can find a home they fit in.
    Remember, search ZOMBREX FAMILY. 
    Our page :
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    Send me a PM or message ATLAS#5063 on Discord

  • SPC_TORRES
    SPC_TORRES Member Posts: 2,051 ✭✭✭✭✭


    So did I miss the memo 

    So when was the time changed, it was not like the other day

    @Lexia


  • zbot
    zbot Member, OW Moderator, NML Legendary Moderator Posts: 7,709 ✭✭✭✭✭
    @SPC_TORRES that's the timer for the daily kill survivor points reset
    Lexia
  • SPC_TORRES
    SPC_TORRES Member Posts: 2,051 ✭✭✭✭✭
    zbot said:
    @SPC_TORRES that's the timer for the daily kill survivor points reset
    Yeah I got that.
    I just do not recall it being only every 22 hours
    it was not like that before I purchased the pass, it allowed me to do it …every 6 or 7 hours

  • zbot
    zbot Member, OW Moderator, NML Legendary Moderator Posts: 7,709 ✭✭✭✭✭
    @SPC_TORRES, it's every 24 hours it resets at 8 pm CT or 12 am UTC daily.  The timer only shows up if you made your 50 kills but it's running.
  • hdhdh
    hdhdh Member Posts: 58 ✭✭✭
    Do I win anything for collecting 908/150 points?
    WastelandManbronik_darkATLAS-ZEngAamie
  • Lexia
    Lexia Member Posts: 1,179 ✭✭✭✭✭
    zbot said:
    @SPC_TORRES, it's every 24 hours it resets at 8 pm CT or 12 am UTC daily.  The timer only shows up if you made your 50 kills but it's running.
    We've actually decided to change this so it's more coherent with other refresh times in the game, so starting today with the new season it should be refreshed every day at 12PM UTC 🙂

    hdhdh said:
    Do I win anything for collecting 908/150 points?
    Post it here ;) https://forums.nextgames.com/walkingdead/discussion/50311/crimson-road-check-in-thread#latest
    SPC_TORRES
  • liorsalman
    liorsalman Member Posts: 315 ✭✭✭✭
    WellyLuga said:
    I honestly don't get it, it's such a missed opportunity. I feel like you would sell a lot more if you actually put a decent weapon in there. I've got 2 sickles, I don't think I paid for either too - one was in a season event and the other in the GW shop I think. I had two harpoons too, what's next, a re-skinned staff?
    Exactly what a lot of players already say they are going to pass ☹️

    s7eyeW8WastelandManSg_Death
  • Phalanx44
    Phalanx44 Member Posts: 350 ✭✭✭✭✭
    Those whose already buy bundles may still buy the season pass as the overall goods are approx worth the money, even without a special weapon..

    But it if there was a unique weapon also, they would have sold many more passes. 

    That's a second swing and a miss. Maybe 3rd time's the charm?
    ShadowWalkerWastelandManGovernator
  • DocGonzo
    DocGonzo Member Posts: 66 ✭✭✭
    I bought the previous season pass on the last day. Mostly because I needed the gold. I do not think medkits, dog tokens, and yet another crescent edge will tempt me this season. 
    liorsalmans7eyeW8WastelandManGovernator
  • soulburn
    soulburn Member Posts: 17
    I'll pass this time. I was very disappointed by Harpoon on first run, but still bought anyway.
    I also see a missed opportunity here: Crimson Harpoon could be just a little bit better, for example it could root for 2 rounds instead of one. Same with Crescent: maybe increased damage would do the trick.
    But paying for another skin doesn't make sense (I also have two CEs). Healing tokens becomes obsolete anyway with the amount of gold you get with the Pass. And speed-up tokens also bring not so many value for end-players.
    Unique weapon at the end should be a must for SP.

    WastelandMan
  • bronik_dark
    bronik_dark Member Posts: 123 ✭✭✭
    Lexia said:
    zbot said:
    @SPC_TORRES, it's every 24 hours it resets at 8 pm CT or 12 am UTC daily.  The timer only shows up if you made your 50 kills but it's running.
    We've actually decided to change this so it's more coherent with other refresh times in the game, so starting today with the new season it should be refreshed every day at 12PM UTC 🙂

    hdhdh said:
    Do I win anything for collecting 908/150 points?
    Post it here ;) https://forums.nextgames.com/walkingdead/discussion/50311/crimson-road-check-in-thread#latest

    My token remained the same, and was not exchanged for gold

  • Lexia
    Lexia Member Posts: 1,179 ✭✭✭✭✭
    If you had unclaimed rewards in the Survival Pass reward path, and it was not possible to add them to your inventory, then the unclaimed tokens will be converted to gold. Unused tokens will not get converted to gold.

    Please reach out to support if there is anything you are wondering about you rewards, as they have better visibility :smile:
  • Killdozer187_
    Killdozer187_ Member Posts: 920 ✭✭✭✭✭
    edited June 2022
    Dozer put 3 extra gallons of premium dozer fuel in the bulldozer instead of purchasing the chameleon pass. Having a 3rd scout scythe and medkits won't help with fighting demons in nightmare modes... 🤣
    Stalker20s7eyeW8WastelandMan
  • Bamster
    Bamster Member Posts: 39 ✭✭✭
    I will be passing this time too.  NG really needs to reconsider and give the weapon something unique to entice more to buy.
    By any other name I am still, BILLBAM.
    hdhdhs7eyeW8WastelandManGovernator
  • ATLAS-Z
    ATLAS-Z Member Posts: 6,693 ✭✭✭✭✭
    edited June 2022
    ATLAS is going to pass on purchasing this season pass as well.

    Hopefully it has some desired effect for hooking in and retention, and helping new and midrange players, but for this old horse... not this time. 

    Peace ✌️


    #Zombrex (Neo / Horizon / Genesis / Prime / Elite) 

    Are you Lost? Alone? Looking for a killer team to have your back?
    Join ZOMBREX! We have a tiered guild structure so players of every level and ambition can find a home they fit in.
    Remember, search ZOMBREX FAMILY. 
    Our page :
    https://m.facebook.com/Zombrex2015/

    Send me a PM or message ATLAS#5063 on Discord

    Angelspits7eyeW8
  • JordanYuki
    JordanYuki Member Posts: 716 ✭✭✭✭✭
    So many good suggestions to improve the survival pass and nothing changed 😕 on top of that we get MedKits and Dog tokens, there’s not even a difference between Dog lvl 2 and 3. 
    s7eyeW8liorsalmanWastelandManborneokidSg_Death
  • Firekid
    Firekid Member Posts: 3,191 ✭✭✭✭✭
    Think I’m going to pass this season too, which is a shame as did enjoy getting the rewards last time but going to save my cash for a bundle I think this time. 
    s7eyeW8ATLAS-ZpooopWastelandManMrLucky
  • bronik_dark
    bronik_dark Member Posts: 123 ✭✭✭
    Lexia said:
    If you had unclaimed rewards in the Survival Pass reward path, and it was not possible to add them to your inventory, then the unclaimed tokens will be converted to gold. Unused tokens will not get converted to gold.

    Please reach out to support if there is anything you are wondering about you rewards, as they have better visibility :smile:

    :| nothing was written about it