No access (update: fixed)

xeniia · July 2022

Hi!
Unfortunately, I cannot play since I cannot pass the loading screen. Everything is fine with my internet connection (forum is loading and other apps too), so it is probably not on my side. In last 30 minutes I've heard from a couple of other players that they also have difficulties with logging in. I would appreciate the help.

Zardox · July 2022

Same issue here on 2 devices both running iOS

warlock1271 · July 2022

Same on Android

Singer01 · July 2022

I cannot get on game on phone or ipad

Image: https://us.v-cdn.net/6025874/uploads/editor/mb/530tp7wx4m1y.png

Zardox · July 2022

There is also other members of my guild same issue

find2046 · July 2022

I've reinstall & clear cache but no help. And I found none of staff discover the problem and enjoy their holiday. It's disappointing

Singer01 · July 2022

I think servers are down..
It happens every time they go on holiday lol

Bojangles · July 2022

Same here…

Singer01 · July 2022

@Fluxxx

JGUY · July 2022

@Fluxxx The game is not loading on both Android and IOS.

anniesprinkles · July 2022

Same here! Game not loading.

ambience · July 2022

I'm surprised there's no announcement

Fluxxx · July 2022

Hi,
Thanks for the report! We're having a look at this, it seems like our servers are experiencing a fairly widespread issue - most have already recovered, meaning that access to the game will return to a portion of players. By the looks of it, it's a matter of time before the rest returns to the normal state.