No Free Tools ?

MrLucky
MrLucky Member Posts: 827 ✭✭✭✭✭
edited May 8 in General No Man's Land Discussion
Just like the title ...
Killdozer187_ATLAS-ZGovernatorcapibararoganrushrichs7eyeW8
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  • Killdozer187_
    Killdozer187_ Member Posts: 920 ✭✭✭✭✭
    I don't have them in my store. Maybe after the refresh but who knows 🤷
    MrLuckyGovernator
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  • ATLAS-Z
    ATLAS-Z Member Posts: 6,692 ✭✭✭✭✭
    Yeah checked all my accounts and same. No tools. 


    #Zombrex (Neo / Horizon / Genesis / Prime / Elite) 

    Are you Lost? Alone? Looking for a killer team to have your back?
    Join ZOMBREX! We have a tiered guild structure so players of every level and ambition can find a home they fit in.
    Remember, search ZOMBREX FAMILY. 
    Our page :
    https://m.facebook.com/Zombrex2015/

    Send me a PM or message ATLAS#5063 on Discord

    MrLuckyGovernator
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  • MrLucky
    MrLucky Member Posts: 827 ✭✭✭✭✭
    Updated as well. No change.
    @Lexia ?
    Governator
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  • sSINTOMASs
    sSINTOMASs Member Posts: 49
    The 2 grenades and 2 free weekly medkits have not appeared... neither the 6 grenades and 6 medkits for 300 gold each. 😮‍💨😔

    Some way that you can send them to each player, as if it were compensation, which is not compensation, are the weekly ones. Thanks I'll wait for this to happen 😂🙏
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  • sSINTOMASs
    sSINTOMASs Member Posts: 49
    edited October 2022
    This second message was a connection error, sorry.

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  • Coolseb
    Coolseb Member Posts: 198 ✭✭✭
    No free tools in here as well
    #becoolfreetool
    #nomoretoolinjail
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  • fearofthedark
    fearofthedark Member Posts: 46 ✭✭✭

    I got the grenade but no medkit.
    RiotZappa
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  • Thüringer
    Thüringer Member Posts: 155 ✭✭✭✭
    fearofthedark said:

    I got the grenade but no medkit.
    I got the Medkit, but not the Grenade...  :D


    RiotZappa
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  • Firekid
    Firekid Member Posts: 3,191 ✭✭✭✭✭
    I got nothing on first refresh, next refresh got the grenades but no the medkits. Hopefully next refresh I’ll get the medkits. 
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  • Thüringer
    Thüringer Member Posts: 155 ✭✭✭✭
    Now with the refresh i also got the Grenade...  :)


    capibara
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  • Coolseb
    Coolseb Member Posts: 198 ✭✭✭

    Almost ! 😂
    FuriousMoldovan
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  • Governator
    Governator Member Posts: 4,626 ✭✭✭✭✭

    Halloween is right around the corner! :lol:
    MrLuckyFuriousMoldovanThüringerAngelspitRiotZappawarlock1271ghost_pepper
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  • Coolseb
    Coolseb Member Posts: 198 ✭✭✭

    👋🏼😙🎵
    ThüringerGovernator
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  • capibara
    capibara Member Posts: 6,199 ✭✭✭✭✭
    i had only the Medkit yesterday
    Today in the morning with the restock i had only the grenades. so all ok now…
    "Always be yourself unless you can be a capybara. Then always be a capybara".
    --> Do you need a guild? ...send me a Private Message. LINE ID: capyrodent
    My Recruiting den. Capy into Music History and my "Art Objects" in the Next Games Collection, now DECA Collection.
    ThüringerGovernator
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  • FuriousMoldovan
    FuriousMoldovan Member Posts: 1,614 ✭✭✭✭✭
    Weird thing is - I got only 2 free medkits, no free grenades in TG shop.
    Leader of the original TWD guild family (est. 10/2015). We Are TWD 😎
    FuriousMoldovan's NML Glossary & Guild Wars Difficulty Guide
    anderfm12
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  • Lexia
    Lexia Member Posts: 1,179 ✭✭✭✭✭
    Thank you for sharing everyone!

    There seems to have been a minor glitch in the Trade Goods Shop offers yesterday (Monday), so most have gotten the free items as per usual, but for some they have appeared delayed or not at all (during restocks). If you are missing the items (one or the other) even after today, feel free to reach out to support for a closer look
    Thüringer
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  • Lexia
    Lexia Member Posts: 1,179 ✭✭✭✭✭
    Alright, a quick update here again as we've continued the investigation.

    It seems that the free Trade Goods offers do popup after a few restocks, so they will be available for everyone. No need to send a ticket to support, unless you had a situation where you bought eg. tools with gold by accident. We can look into returning that for you :smile:

    So keep an eye on the shop and you should have the normal offers available after a few restocks 🙌
    AngelspitGovernatorFuriousMoldovan
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  • Governator
    Governator Member Posts: 4,626 ✭✭✭✭✭
    Oddly enough, the Grenades and Medkits you can buy with 300 gold are gone from my TG Shop. I got the free versions earlier. 
    BttlOpener
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  • Bamster
    Bamster Member Posts: 39 ✭✭✭
    I have the 300 gold grenades but not the medkits and got the free medkits but not the grenades.

    By any other name I am still, BILLBAM.
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  • Killdozer187_
    Killdozer187_ Member Posts: 920 ✭✭✭✭✭
    eventually both made an appearance
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  • zbot
    zbot Member, OW Moderator, NML Legendary Moderator Posts: 7,695 ✭✭✭✭✭
    Check your shop again after reset:

    https://www.youtube.com/watch?v=j8fHNdrZTSI


    Feeling Lost, Click Here!
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  • Coolseb
    Coolseb Member Posts: 198 ✭✭✭
    Get the 2 grenades but still not the 2 medkits for instance 
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  • ATLAS-Z
    ATLAS-Z Member Posts: 6,692 ✭✭✭✭✭
    @Jeroen just drawing attention to this thread since this happened before


    #Zombrex (Neo / Horizon / Genesis / Prime / Elite) 

    Are you Lost? Alone? Looking for a killer team to have your back?
    Join ZOMBREX! We have a tiered guild structure so players of every level and ambition can find a home they fit in.
    Remember, search ZOMBREX FAMILY. 
    Our page :
    https://m.facebook.com/Zombrex2015/

    Send me a PM or message ATLAS#5063 on Discord

    MrLucky
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  • Jeroen
    Jeroen Member, Community Manager Posts: 260 ✭✭✭✭
    Yep! Sorry! It's written down and we're looking at it later this week ^_^ 
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  • TheSloth
    TheSloth Member Posts: 5
    Has anyone had them appear after a few restocks like it says earlier in this thread?
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  • mmorton
    mmorton Unconfirmed, Member Posts: 1
    Just wondering why no free tools this week? 
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  • MrLucky
    MrLucky Member Posts: 827 ✭✭✭✭✭
    I thought they were missing 😕 
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  • TCBRITO
    TCBRITO Member Posts: 308 ✭✭✭✭✭
    This week's store didn't come with the 2 grenades and 3 free medkits.

     DECA, any predictions on when I will receive them?
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  • Jeroen
    Jeroen Member, Community Manager Posts: 260 ✭✭✭✭
    We researched the issue. Apparently, there is this old bug where long-time players are categorized differently than other players, and that refresh timer suddenly stopped working. From next week onwards, all players should be able to claim the rewards as intended. We will start compiling a list of affected players tomorrow and send them the missing items asap. Sorry this happened!
    CarolsCookiesShadowWalkerFuriousMoldovan
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  • CarolsCookies
    CarolsCookies Member Posts: 58 ✭✭✭
    Jeroen said:
    We researched the issue. Apparently, there is this old bug where long-time players are categorized differently than other players, and that refresh timer suddenly stopped working. From next week onwards, all players should be able to claim the rewards as intended. We will start compiling a list of affected players tomorrow and send them the missing items asap. Sorry this happened!
    Thanks for looking into this. I put in a ticket but have never received a response. Do I need to put in another or will they be able to figure out who has been affected? Thanks
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