Compensation for Last Week's Last Stand Bug

ZXer
ZXer Member Posts: 269 ✭✭✭
edited January 11 in Game Issues
It's a bit disappointing to see my thread about the bug was closed considering the bug wasn't completely resolved, the leaderboard hasn't been restored, and compensation has not been duly handed out. I see this forum as a way for respectful discussion and plea for fairness, although of course if NG does not prefer to see it, I am open to pursuing the matter through other channels - publicly, legally, and otherwise.

Now to the main topic.

I have spent 400 gold and countless tools to get high level compensation for last week's Last Stand. I did not keep track of how many tools, but a lot. Between wave 35 and 50, I felt like I chucked each tool on every opportunity possible, so that's anywhere between 10 and 50 tools for each Last Stand mission, multiplied by 7 attempts.

Without bugs and without cheating, that should net met the top 10 rank in Last Stand.

As I argued previously, *** I am *** an affected party. I deserve either a fair compensation or complete reimbursement of all gold and tools spent during last week's Last Stand.

I have reached out to support and getting unsatisfactory reply, as in they have no authority for individual compensation. So who does?

@Lexia @Fluxxx

Member of MavsOG
SlizeRocketRacoondarkdestinationkmrliorsalmanStalker20RiotZappa

Comments

  • RocketRacoon
    RocketRacoon Member Posts: 10
    edited January 10
    Totally agreed with this and i got kicked out of top 100 at last hour even after scoring 4.6m only because of those people exploited walker mike bug i used lot of tools and golds to get there i deserve the top 100 rewards
    ZXerSg_Death
  • darkdestination
    darkdestination Member Posts: 17 ✭✭✭
    Sorry for you and i could understand you. Hope for a sacrifying answer for you. Bugusing should be punished and this guys who plays fair and dont cheat should get the rewards they have deserved!
    ZXer
  • Gallifrey
    Gallifrey Member Posts: 14
    totally agree and same for me.
    ZXerSg_Death
  • Spammage
    Spammage Member Posts: 13
    It appears that a problem still exists based on the current leaderboard, especially since the top scorer now was one of the definite offenders last week.  Maybe we should work on an actual fix instead of a bandaid.  Permaban should be considered for anyone who is utilizing the exploit after learning that it is a punishable offense.
    Stalgor
  • kmr
    kmr Member Posts: 163 ✭✭✭
    edited January 10
    Just got a usual "stay safe" response from support... 

    Fair players warned NG about the bug, with video and all details. The MINIMUM what need to do is giving compensation for attached fair players.
    КриогенщикroganrushrichZXer
  • Stalgor
    Stalgor Member Posts: 1
    Spammage said:
    It appears that a problem still exists based on the current leaderboard, especially since the top scorer now was one of the definite offenders last week.  Maybe we should work on an actual fix instead of a bandaid.  Permaban should be considered for anyone who is utilizing the exploit after learning that it is a punishable offense.
    I think that it is not so obvious parallel when the same top scorer was good in week of bag exist and next week. Meaning that the same top scorer was on top at least in 60% of Last Stands, => it appears the deal is lack of potency and envy are trying to take over the Skill, instigating to ban)))
    roganrushrichDonTwdZXers7eyeW8
  • Криогенщик
    Криогенщик Member Posts: 11
    Hello! Why are you complaining all the time? Why are you blaming others instead of raising your game skill? You are like beggars on the roadside waiting for a free piece, and at the same time blaming others and demanding punishment(((this is very low and toxic. Why are you sure that everyone above you in the top used the problems of the application? For example, I got my position honestly, without using bugs. And I can prove it, hell, I don't even have a second-level Mike)) And I enjoyed it, I enjoyed the game, and I don't need compensation, although by right my position should be top 1, probably)) I don’t know for sure)). And for those who discovered the bug, a reward is needed
    roganrushrichDonTwd打不过就跑
  • DonTwd
    DonTwd Member Posts: 23 ✭✭✭
    edited January 10
    Some players took advantage of the in-game Mike support bug once last week. Now it doesn't work. I believe that there should be no punishment for using game errors, these are not cheats. You all take advantage of the cookie trigger error along with Mercer's Leadership and don't complain when his leader trait is multiplied by a few times the cookie. You are not complaining when all enemies of any level die in one hit, this is a clear mistake and should not be. Those who have a strong account and 3 cookies and inflated Mercer are the same offender compared to a player whose account is weaker.

    p/s Cookies should only affect direct damage, and not multiply leader trait percentages, which are already imbalanced. Bugs happen sooner or later in the game, especially after new updates. You just need to give the developers time to fix it. Most of the players who took advantage of the bug last week are good players and have been in the lead throughout 2022. I know some of them and they have been playing fair for a long time and there is video evidence and screenshots of this. And I have.

    p/s This week, any of you can make 6 million or more per attempt if you know the tactics and have a rich gaming experience. (c) BIG DON
    roganrushrichATLAS-ZZXer打不过就跑Криогенщик
  • DonTwd
    DonTwd Member Posts: 23 ✭✭✭
    edited January 10
    If the support service will need evidence of fair play LS. I will provide the necessary evidence. I think they themselves can see who died on what wave, how many tools and time were spent on it. Raven does everything honestly and according to the rules this week. There can be no claims against him, he can also provide evidence.

     You need to practice more and make friends out of good players . With players who have led the LS since its inception. Perhaps they will teach you this kung fu if you join their guild and befriend them. But many fail, even if to them tell and show ...
    ATLAS-ZZXerКриогенщик
  • ZXer
    ZXer Member Posts: 269 ✭✭✭
    DonTwd said:
    Some players took advantage of the in-game Mike support bug once last week. Now it doesn't work. I believe that there should be no punishment for using game errors, these are not cheats. You all take advantage of the cookie trigger error along with Mercer's Leadership and don't complain when his leader trait is multiplied by a few times the cookie. You are not complaining when all enemies of any level die in one hit, 
    With all respect the difference is Mercer “bug” for example is level playing field - everyone got the same “bug” if you want to call that a bug. And it’s pretty save to say since it is built into game mechanics (no way around it) - nobody can call it an “exploit”. 

    The difference here is that I raised the point in the forum - multiple times - and @zbot answered “let NG do their thing” which I (perhaps naively) interpreted as they will do the right thing = punish the exploit and for the very least be fair to those who didn’t use the exploit.

    I know you @bigdon are not directing your comment to me but I just want to be clear here as well. Had @Lexia properly answered my point that “this is not an exploit - there won’t be punishment for using it”, then I would have just gone in and do it. I wouldn’t complain. 

    When I raised this issue in forum I was no 5 in leaderboard. Within 2 hours of my post, my position went from no 5 to no 18. Was it coincidence? i don’t doubt there were at least 3 people in the top 10 who didn’t use the exploit. But I also know for a fact there are many who did use it.

    So just to be clear I am upset not because I was simply jealous that I didn’t have time to take advantage of the exploit. I had the whole day to do it - I just chose not to. A naive choice you could say, sure. And I felt like an idiot sitting here thinking - what was I thinking, taking zbot’s assurance at face value?

    but now I know. I hear you loud and clear.

    Member of MavsOG
  • ZXer
    ZXer Member Posts: 269 ✭✭✭
    And while we’re on the subject. I would like to ask @zbot directly. When you said “let NG do their thing” - what did you mean? Quickly took advantage of the bug before they stop it? 

    And going forward - how should I interpret that comment? “Let NG do their thing”?

    I am attaching the screenshot how I — maybe naively — defending NG in a LINE group.

    honestly. Now I feel like a complete idiot.
    Member of MavsOG
  • DonTwd
    DonTwd Member Posts: 23 ✭✭✭
    edited January 10
    ZXer said:
    DonTwd said:
    Some players took advantage of the in-game Mike support bug once last week. Now it doesn't work. I believe that there should be no punishment for using game errors, these are not cheats. You all take advantage of the cookie trigger error along with Mercer's Leadership and don't complain when his leader trait is multiplied by a few times the cookie. You are not complaining when all enemies of any level die in one hit, 
    With all respect the difference is Mercer “bug” for example is level playing field - everyone got the same “bug” if you want to call that a bug. And it’s pretty save to say since it is built into game mechanics (no way around it) - nobody can call it an “exploit”. 

    The difference here is that I raised the point in the forum - multiple times - and @zbot answered “let NG do their thing” which I (perhaps naively) interpreted as they will do the right thing = punish the exploit and for the very least be fair to those who didn’t use the exploit.

    I know you @bigdon are not directing your comment to me but I just want to be clear here as well. Had @Lexia properly answered my point that “this is not an exploit - there won’t be punishment for using it”, then I would have just gone in and do it. I wouldn’t complain. 

    When I raised this issue in forum I was no 5 in leaderboard. Within 2 hours of my post, my position went from no 5 to no 18. Was it coincidence? i don’t doubt there were at least 3 people in the top 10 who didn’t use the exploit. But I also know for a fact there are many who did use it.

    So just to be clear I am upset not because I was simply jealous that I didn’t have time to take advantage of the exploit. I had the whole day to do it - I just chose not to. A naive choice you could say, sure. And I felt like an idiot sitting here thinking - what was I thinking, taking zbot’s assurance at face value?

    but now I know. I hear you loud and clear.

    Excuse me, what exploit are you talking about? No exploits were needed to activate a level 2 Maik through the death of an ally and gain invulnerability. This bug is already banned. Did you understand exactly what the problem was? 
    The exploit is, as I understand it, something else. You will never score many points by interrupting the game. You will only anger the exploit detection system and you will be punished. To make a result in LS, you need to kill walkers and survive as long as possible. No other way!
    darkdestination打不过就跑
  • DonTwd
    DonTwd Member Posts: 23 ✭✭✭
    edited January 10
    ZXer said:
    DonTwd said:
    Some players took advantage of the in-game Mike support bug once last week. Now it doesn't work. I believe that there should be no punishment for using game errors, these are not cheats. You all take advantage of the cookie trigger error along with Mercer's Leadership and don't complain when his leader trait is multiplied by a few times the cookie. You are not complaining when all enemies of any level die in one hit, 
    With all respect the difference is Mercer “bug” for example is level playing field - everyone got the same “bug” if you want to call that a bug. And it’s pretty save to say since it is built into game mechanics (no way around it) - nobody can call it an “exploit”. 

    The difference here is that I raised the point in the forum - multiple times - and @zbot answered “let NG do their thing” which I (perhaps naively) interpreted as they will do the right thing = punish the exploit and for the very least be fair to those who didn’t use the exploit.

    I know you @bigdon are not directing your comment to me but I just want to be clear here as well. Had @Lexia properly answered my point that “this is not an exploit - there won’t be punishment for using it”, then I would have just gone in and do it. I wouldn’t complain. 

    When I raised this issue in forum I was no 5 in leaderboard. Within 2 hours of my post, my position went from no 5 to no 18. Was it coincidence? i don’t doubt there were at least 3 people in the top 10 who didn’t use the exploit. But I also know for a fact there are many who did use it.

    So just to be clear I am upset not because I was simply jealous that I didn’t have time to take advantage of the exploit. I had the whole day to do it - I just chose not to. A naive choice you could say, sure. And I felt like an idiot sitting here thinking - what was I thinking, taking zbot’s assurance at face value?

    but now I know. I hear you loud and clear.

    So the Mike support bug was built into the game mechanics. This is not the fault of the players. As did the cookie bug in conjunction with Mercer's leadership. This bug has not yet been fixed and breaks the overall mechanics of the game, giving people with strong accounts a 10x advantage. One could turn a blind eye to this. But Mercer has long become an indispensable machine for destruction, which upsets the overall balance of the game. And makes other heroes meaningless in this business, the business of destruction, it's sad.
    darkdestination
  • ZXer
    ZXer Member Posts: 269 ✭✭✭
    Mike support bug was not built into game mechanics. You have to choose to activate it. You can choose not to activate it. And you can only activate it during very specific circumstances.

    even the intention is clear = the description is black and white about how many turns mike should be active

    The Mercer / cookies bug if you want to call it a bug

    1. There is no description that specifically says it should not activate on Mercer LT

    2. you do not have to do specific circumstances to trigger it. It always works 
    Member of MavsOG
  • DonTwd
    DonTwd Member Posts: 23 ✭✭✭
    ZXer said:
    Mike support bug was not built into game mechanics. You have to choose to activate it. You can choose not to activate it. And you can only activate it during very specific circumstances.

    even the intention is clear = the description is black and white about how many turns mike should be active

    The Mercer / cookies bug if you want to call it a bug

    1. There is no description that specifically says it should not activate on Mercer LT

    2. you do not have to do specific circumstances to trigger it. It always works 
    It's all the same. Everything else is superficial sophistry. Senseless.
    darkdestination
  • darkdestination
    darkdestination Member Posts: 17 ✭✭✭
    @DonTwd
    You compare some diffrent thinks. 
    1. Mercer cookies => maybe the calculation is wrong but you couldnt prevent this "calculation" bug or what you call it. Maybe it is also intended
    2. The mike bug needs some special requirements to activate and thats a big diffrence. In the rules stands you shouldnt do bug using. I dont understand why people set this to the same stage. This is illegal and you should think about it a long time invisibility is not intended. and that should you understand when you do such a comparison. 
    Please think about it and what do you think is better? use such a big error and make the last stand leaderboard to a big joke or report to ng and make this game better? 

    ZXer
  • ZXer
    ZXer Member Posts: 269 ✭✭✭
     @DonTwd

    Well if that is the rule. I can live with that. NG just needs to say it - so next time, I’ll be one of probably 100 or 1000 others with 1 billion score in LS

    but that is not the rule.

    And I respect the rule. Perhaps naively. 

    Member of MavsOG
  • Lexia
    Lexia Member Posts: 1,179 ✭✭✭✭✭
    Hello everyone!

    Thank you again for the lively conversation, and also feedback. We have indeed been discussing the matter further with our team (making sure we are thorough with our investigations and steps to take), and have taken actions on some accounts. More on that I'm not able to share.
    We also introduced Carol's Cookies as the main reward for this week again, as many were working towards those last week.
    Finally for those that might have missed it, Walker Mike bug has been temporarily actioned by removing any damage taken by survivors from burning enemies. Final fix will be in the next update, after which the temporary change will be returned back to normal.
    Thank you for the honesty, patience and understanding.
  • ZXer
    ZXer Member Posts: 269 ✭✭✭
    @Lexia it’s very good to hear that you have taken action on some accounts - that is great. 

    However there are two sides of the equation here.

    if you have taken account on some accounts - I can assume at least 2 things from that statement:

    1. using Walker Mike bug was an illegal bug exploit. Please correct me if I’m wrong, as there are voices here such as from @DonTwd that contradicts that

    2. that you have verified there are several players who effectively stole cookies from others

    While I can understand you can’t share the details of the punishments. The flip side of that is

    You agree there are stolen cookies.

    these cookies need to be returned to their rightful owners. Do you not agree?

    thank you again for the confirmation 
    Member of MavsOG
  • ZXer
    ZXer Member Posts: 269 ✭✭✭
    Also I’m sorry but I have spent a lot of tools last week. 

    It’s like saying

    ”thank you for spending a lot tools for nothing last week. Please spend more this week.” 

    Sorry, but seriously. That doesn’t sound wrong to you @Lexia?
    Member of MavsOG
  • ZXer
    ZXer Member Posts: 269 ✭✭✭
    then a 3rd point. When a guild is beaten by scoring bug in GW. Intentional or not - you would normally award the RP to the losing guild.

    How is it different here?

    if you don’t know for sure how many have cheated. You can easily just bump up everyone within 15 spots of the next threshold. That will be a fair compensation.

    Either this or just refund all tools used for last week’s last stand. So they can be used … happily … for this week.
    Member of MavsOG
    Криогенщик
  • DonTwd
    DonTwd Member Posts: 23 ✭✭✭
    edited January 10
    @DonTwd
    You compare some diffrent thinks. 
    1. Mercer cookies => maybe the calculation is wrong but you couldnt prevent this "calculation" bug or what you call it. Maybe it is also intended
    2. The mike bug needs some special requirements to activate and thats a big diffrence. In the rules stands you shouldnt do bug using. I dont understand why people set this to the same stage. This is illegal and you should think about it a long time invisibility is not intended. and that should you understand when you do such a comparison. 
    Please think about it and what do you think is better? use such a big error and make the last stand leaderboard to a big joke or report to ng and make this game better? 

    I don't have 2 Mike. I don't use errors. This bug was used by players only last week, when it was opened, the topic is closed! This bug was reported very quickly and it's good that it was fixed. As for the cookie and mercer error... Only a blind person would not understand that a cookie with Mercer's leadership does not work correctly. I have already said enough about this. If you like to kill 1000500 lvl walkers in 1 shot and you think it's normal... Play how you want. I consider this an abnormal imbalance of the game and mechanics! Just don't touch the players who have honestly been in the lead in LS since its inception and have been holding the level for more than a year, despite all the changes and updates to this mode!
    ----
    Mike also clashes with the leadership of the new Rosita. Only he removes 1 additional attack hero. Please pay attention to this, I will send the video to the creators.
  • DonTwd
    DonTwd Member Posts: 23 ✭✭✭
    edited January 10
    What amuses me about this whole story is that the first billion LS points were made in Mercer's week, the first in history Ls. Yes, it was done most likely honestly. But, haha, everyone is used to the fact that Mercer is the god of the game, he is Hercules, he is Mars, the indispensable hero of destruction.

    And the funny thing is, if new bugs come out and someone makes 10 billion a week with Mercer, it won't make any noise. Haha, no one pays attention to the fact that Mercer breaks the balance of the game in all modes. Billions can be beaten with him, but not with others, no matter how. And even if you succeed, you will be accused of cheating, haha, but if Mercer is there during the week, they will not be accused, because Mercer himself is a walking cheater and everyone is used to it. Double standarts. All this makes me laugh.

    Happy New Year and Merry Christmas to all.
    ----
    I hope you will be compensated for all damages. I understand you too. Good luck.
    wms
  • Killdozer187_
    Killdozer187_ Member Posts: 920 ✭✭✭✭✭
    edited January 10
    The smeller is usually the feller but in this case I'm not sure 🤷
    1000 Cookies, 50 flares, and another free bundle could change Dozers mind.
  • Adeline
    Adeline Member Posts: 133 ✭✭✭✭
    DonTwd said:
    What amuses me about this whole story is that the first billion LS points were made in Mercer's week, the first in history Ls. Yes, it was done most likely honestly. But, haha, everyone is used to the fact that Mercer is the god of the game, he is Hercules, he is Mars, the indispensable hero of destruction.

    And the funny thing is, if new bugs come out and someone makes 10 billion a week with Mercer, it won't make any noise. Haha, no one pays attention to the fact that Mercer breaks the balance of the game in all modes. Billions can be beaten with him, but not with others, no matter how. And even if you succeed, you will be accused of cheating, haha, but if Mercer is there during the week, they will not be accused, because Mercer himself is a walking cheater and everyone is used to it. Double standarts. All this makes me laugh.

    Happy New Year and Merry Christmas to all.
    ----
    I hope you will be compensated for all damages. I understand you too. Good luck.
    I do not agree with your statement unfortunately. It sounds like you're suspicious about the score then you should have asked me. Yes the first billion was done during Mercer's week, by myself and Koolo. And we both did that with honest means, tons of tools, many hours of effort and hard work. Both of us even discussed it after that, felt exactly the same thing during that particular week. Mercer was not working as he should normally. Many times, with cookies he couldn't kill all in one shot. It's not as easy as it seemed to be. When he couldn't kill level 1000+ walkers, we needed backup plan and tools to survive.

    We thought about reporting it. But in the end, decided to observe for a longer time. Anyway, seems to be working fine now.

    And Mercer alone is not enough to make a billion. He was paired with Tyreese that week.
    # Playing since 11 October 2015 #
    YouTube Channel: http://www.youtube.com/channel/UCgKutvR0DOUBKYx13GWm88w
    < Co-Managing DA Family - Deadly Alliance, DArk Vengeance, DArk World >
    darkdestinationliorsalmanwms
  • ZXer
    ZXer Member Posts: 269 ✭✭✭
    @DonTwd with all respect - I’ll give you an example about another bug

    When Ezekiel new LT first came out - people did immediately report it as a bug.

    But again 2 things:

    1. It is built into game mechanics - you cannot choose not to activate it

    2. nor do you need special (illegal) technics to activate it

    But the bug was removed. You can argue certain things are still not according to descriptions, which you can still bring forward if you don’t agree with it. But largely I believe there is no one officially reporting it as a bug.

    If you believe there is bug with Mercer - let’s hear it. Perhaps as separate thread would be better. And ask for clarification. Is it a bug or is it not a bug?

    I don’t believe there is a bug with Mercer / cookies. I don’t find your arguments compelling at all. Where in the descriptions that support your arguments that there is a bug? 

    Also it is not true that anyone was voicing suspicion that there was a bug on walker mike last week. If the original inventor didn’t say anything about it - I would have been busy spending gold trying to figure out how to get to 50 million. And IMO it would have been better that way. Dishonest, yes, but I would still have made it to top 10 because there won’t be 15 people replicating the bug to gain unfair advantage 
    Member of MavsOG
    darkdestinationwms
  • darkdestination
    darkdestination Member Posts: 17 ✭✭✭
    i ve nothing against honestly work like @Adeline do and we know she is very good. and this should also work in a normal way when mercer was in the selection of heroes. The combination with tyresse was the endless key. 
    but as we could see, somebody found a bug, and this is a real existing bug (against the mercer cookies, we didnt know if this is a bug or it is a intended 
    Adeline
  • DoesNotMatter
    DoesNotMatter Member Posts: 82
    edited January 13
    .....are right back in the top 10 or thereabouts
  • Lexia
    Lexia Member Posts: 1,179 ✭✭✭✭✭
    Lexia said:
    Hello everyone!

    Thank you again for the lively conversation, and also feedback. We have indeed been discussing the matter further with our team (making sure we are thorough with our investigations and steps to take), and have taken actions on some accounts. More on that I'm not able to share.
    We also introduced Carol's Cookies as the main reward for this week again, as many were working towards those last week.
    Finally for those that might have missed it, Walker Mike bug has been temporarily actioned by removing any damage taken by survivors from burning enemies. Final fix will be in the next update, after which the temporary change will be returned back to normal.
    Thank you for the honesty, patience and understanding.
    As a reminder of earlier message shared here
This discussion has been closed.