About those missing grenades and medkits

Jeroen
Jeroen Member, Community Manager Posts: 260 ✭✭✭✭
So, what about those free grenades and medkits, huh? Last week, we suddenly had to face the dead without some booming goodies and bandages and be even more careful to prevent bite marks.

Apparently, there is this old bug where long-time players are categorized differently than other players, and their refresh timer suddenly stopped working. From this week onward, you should all be able to claim free tools as intended.

Meanwhile, we hope you like 3 free grenades and 3 free medkits on top of the regular 2 grenades/medkits we normally offer each week! They're in the Bundle Shop. Let's blow up some walkers and patch up those wounds!


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Comments

  • Superhero
    Superhero Member Posts: 389 ✭✭✭✭✭
    Thx, but I had to use the medkits already in a early level of The Distance because of the annoying bug where you can´t aim an enemy. Was facing a a binded or crippled assault right in front of me and wasn´t able to terminate him. So he gave me some pepper and all my three survivors needed some bandage.

    When will it be fixed?
  • TCBRITO
    TCBRITO Member Posts: 308 ✭✭✭✭✭
    @JeroenIt would be nice if everyone received equal rewards. Because those who opened the store early, won 6 medical kits, plus the 3 compensation, but those who recharged the store now, received only 3 compensation plus 2 from the store.
    s7eyeW8
  • Jeroen
    Jeroen Member, Community Manager Posts: 260 ✭✭✭✭
    Superhero said:
    Thx, but I had to use the medkits already in a early level of The Distance because of the annoying bug where you can´t aim an enemy. Was facing a a binded or crippled assault right in front of me and wasn´t able to terminate him. So he gave me some pepper and all my three survivors needed some bandage.

    When will it be fixed?
    We made an announcement for resolving this problem, you can expect us to communicate it when other issues are fixed too ^_^
  • Jeroen
    Jeroen Member, Community Manager Posts: 260 ✭✭✭✭
    TCBRITO said:
    @JeroenIt would be nice if everyone received equal rewards. Because those who opened the store early, won 6 medical kits, plus the 3 compensation, but those who recharged the store now, received only 3 compensation plus 2 from the store.
    Right now, everyone has been able to get at least the promised amount we give every week plus a minimum of 1 extra. The distribution on it definitely hasn't been 100% fair. We apologize for that, but manually figuring out who got a few grenades/medkits more than the others would be insanely time-consuming for the team. We feel that we resolved a big 'didn't-give-what-was-promised'-issue by giving everyone the opportunity to get it later, but we probably won't fix the really small 'my-neighbor-can-throw-an-extra-grenade'-issue.